Introduction #

This guide provides step-by-step instructions for completing various utility transactions on the Zabira platform, such as purchasing airtime, data, electricity, cable TV, and betting services. It also includes troubleshooting tips to help resolve common utility issues.

How to Purchase Utilities #

Purchasing Airtime #

1. Log in to your Zabira app or website.
2. Navigate to your Dashboard and select Airtime.
3. Enter the phone number to recharge and click the arrow next to it.
4. Select your preferred network and enter the desired amount.
5. Choose One-time or Recurring and select your payment method (BTC, ETH, USDT, NGN, etc.).
6. Click Buy Airtime and enter your PIN to complete the transaction.

Purchasing Data Bundles #

1. Select Data Bundle from the menu.
2. Enter the phone number to subscribe.
3. Choose your preferred network.
4. Select a data bundle of your choice.
5. Choose One-time or Recurring and select your payment method (BTC, ETH, USDT, NGN, etc.).
6. Click Buy Data and enter your PIN to complete the transaction.

Purchasing Electricity #

1. Select Electricity and choose your country.
2. Pick an electricity biller (e.g., Ikeja Disco Bill Payment for postpaid meters or Ikeja Disco Token Vending for prepaid meters).
3. Enter the meter number and the amount.
4. Choose One-time or Recurring, then select a payment method (BTC, ETH, USDT, NGN, etc.).
5. Click Confirm Bill and enter your PIN to complete the payment.

Subscribing to Cable TV #

1. Select Cable TV and choose your country.
2. Pick your cable provider.
3. Select your preferred package/bouquet.
4. Enter the decoder number and the number of months for the subscription.
5. Choose One-time or Recurring, then select your payment method (BTC, ETH, USDT, NGN, etc.).
6. Click Confirm Bill and enter your PIN to finalize the subscription.

Purchasing Sports Betting Credit #

1. Select Sports Betting and choose your country.
2. Choose a bettor.
3. Enter the customer ID and amount.
4. Choose One-time or Recurring, then select your payment method (BTC, ETH, USDT, NGN, etc.).
5. Click Fund and enter your PIN to complete the transaction.

Troubleshooting Utility Issues #

If you are unable to complete utility transactions, consider the following common issues and solutions:

1. Issue: Insufficient wallet funds.
   • Solution: Ensure your wallet is adequately funded.
2. Issue: Poor internet connection.
   • Solution: Verify your internet connection and switch networks if necessary.
3. Issue: Platform-related issues.
   • Solution: Contact Zabira customer support.
4. Issue: Service provider downtime.
   • Solution: Exercise patience or contact customer support for updates.